Terms of Service

§1 Who we are and what you are agreeing to

Rullo Enterprises is the storefront brand of Content Research Group USA Inc. (“we”, “us”, “our”), a Florida corporation. These Terms of Service (“Terms”) govern your use of rulloenterprises.com and every purchase you make through it. By using the site, ticking the acceptance box at checkout, or completing a payment, you agree to these Terms, our Refund & Delivery Policy, and our Privacy Policy. If you do not agree, do not place an order.

§2 Who may buy

You must be at least 18 years old and able to enter a binding contract. You may buy only for personal, non-commercial use: topping up a phone, paying a bill, or sending a gift to someone you know. You may not buy for resale, on behalf of a business, or in bulk. You must be the authorized user of the payment card you use.

§3 What we sell

We sell digital products only: mobile airtime and data credited to a phone number, digital gift card codes delivered by email, and utility bill payments applied to a provider account. Nothing is shipped. Products are fulfilled at the time of purchase by our licensed distribution partner, which holds the supply agreements with mobile operators, gift card brands, and utility providers. Brand names and logos belong to their owners; we are an independent retailer and are not affiliated with or endorsed by any operator, brand, or utility.

We do not sell adult content, gambling products, cryptocurrency or cryptocurrency-redeemable cards, open-loop prepaid cards (such as Visa or Mastercard prepaid), or any product that loads a general-purpose wallet.

§4 Prices, fees, and order limits

All prices are shown in US dollars. The total you will be charged, including any service fee, is shown before you confirm payment. Once you confirm, that total is final. Your card statement will show the charge as RULLOENTERPRISES.COM.

To protect customers and recipients from fraud, a single order is limited to USD 500 for gift cards and USD 250 for mobile airtime, data, and bill payments. Lower limits may apply to specific brands or operators. We may also limit how many orders one person, card, or device can place in a day. We may refuse, hold for verification, or cancel any order at our discretion, before or after payment; if we cancel an order that has not been delivered, you receive a full refund.

§5 Recipient details are your responsibility

Products are delivered to the phone number, email address, or account reference that you enter. Please check it carefully. Mobile operators and utility providers do not reverse a credit once it has been applied, so a top-up or bill payment sent to a number or account you typed incorrectly cannot be recalled or refunded. See the Refund & Delivery Policy for what we can and cannot do in that situation.

§6 Delivery

Most airtime, data, and gift card orders are delivered within minutes. Utility bill payments post according to the provider's own schedule, which can take longer. If we or our distribution partner cannot deliver a product, we will refund you in full to your original payment method.

§7 Gift cards

Gift cards sold on this site are issued by the brand named on the card and are subject to that brand's own terms, including any expiration date, region restriction, or inactivity fee the brand applies. A gift card is redeemable only for goods or services at that brand; it is not redeemable for cash except where the law requires the brand to cash out a small remaining balance. Once a gift card code has been delivered to the email address you provided, it is treated as used and cannot be refunded, exchanged, or replaced if lost, shared, or redeemed by someone else. Keep codes private.

§8 Protect yourself from scams

If someone you do not know personally has asked you to buy a gift card or top-up and send them the code or the credit, stop. No government agency, bank, utility, tech-support service, employer, or prize promoter will ever ask to be paid in gift cards or phone credit. These are scams. We will not refund purchases made at the direction of a scammer once the product has been delivered, because the value has already been taken. If you think you are being targeted, contact us before you pay and we will help.

§9 Prohibited use

You may not use this site to: buy products for resale or commercial distribution; use a payment method you are not authorized to use; provide false information; circumvent order limits by splitting purchases or using multiple identities; buy for, or send value to, any person, entity, or destination subject to United States sanctions or export controls; launder money or finance any unlawful activity; interfere with the site or its checkout; or use automated tools to place orders. We may cancel orders, block future purchases, and report activity to our payment processor, our distribution partner, and law enforcement where we believe these Terms have been broken.

§10 Payment, verification, and chargebacks

Payments are processed by Stripe. By paying you authorize us to charge the full order total to your card. To prevent fraud we may ask you to verify your identity, delay an order for review, or cancel it. We may share order and payment details with Stripe and our distribution partner for fraud prevention, and as described in our Privacy Policy.

If you have a problem with an order, please contact us at info@rulloenterprises.com before disputing the charge with your card issuer. We answer within 24 hours and can usually resolve the issue faster than a dispute. Where a chargeback is filed for a product that was delivered as ordered, we will provide the delivery evidence to the card network.

§11 Our liability

We provide the site and the products “as is.” To the fullest extent the law allows, our total liability to you for any order is limited to the amount you paid for that order, and we are not liable for indirect, incidental, or consequential losses, including any loss caused by an operator, brand, or utility provider, by an incorrect recipient detail, or by a third party's use of a gift card code. Nothing in these Terms limits rights that consumer protection law gives you and that cannot be waived.

§12 Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-law rules. If a dispute cannot be resolved informally by contacting us, it will be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction, except that either party may pursue a claim in small-claims court where it qualifies.

§13 Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order is the one that applies to that order. We will revise the “last updated” date above whenever we change them.

§14 Contact

Content Research Group USA Inc., trading as Rullo Enterprises, Florida, USA. Email: info@rulloenterprises.com.